Termini e condizioni del servizio
Terms of Service
Effective November 15, 2026
These terms apply to orders placed with Paw and Tuck for delivery to eligible U.S. addresses. Paw and Tuck is operated by Zurunit di Andrea Faccin, based at Via 24 Maggio 32, 36045 Lonigo (VI), Italy. Paw and Tuck is responsible for your purchase and provides customer support for orders, delivery, returns, and refunds.
Placing an order. Choose your item and quantity, add them to your cart, and enter your delivery and payment details at checkout. Review and correct your items, quantity, and details before placing your order. Checkout shows the order currency, available payment methods, shipping charges, applicable taxes collected by us, and the total we charge. The checkout for U.S. orders is offered in English.
Order confirmation. After you place an order, we email confirmation with your order details. Keep that email and a copy of these terms for your records. We keep an order record and can help you obtain a copy through customer support. If we cannot fulfill an item after you order it, we will notify you and refund the amount paid for the affected item or order, including any applicable shipping charges and taxes.
Shipping and delivery. Our Shipping Policy explains where we ship, how tracking works, and what happens if an order is delayed. If you spot an address error after ordering, contact us promptly so we can check whether we can correct it before shipment.
Cancellations, returns, and refunds. Our Return & Refund Policy explains how to request a cancellation and what to do if your order is damaged, defective, incorrect, incomplete, or missing. Change-of-mind purchases are final, subject to any rights under applicable law. Contact Paw and Tuck at info@zurunit.com for help with your order.
Privacy. Our Privacy Policy explains how we handle personal information, including information we share with Shopify, our fulfillment partner, and shipping carriers to process and deliver your order.
Consumer rights and disputes. Your rights and remedies under applicable law continue to apply, including any mandatory warranty, refund, or cancellation rights. If you have a dispute about an order, contact us at info@zurunit.com so we can review it. You may also use the dispute-resolution options available under applicable law.
Updates. We post updates to these terms on this page. The version in effect when you placed your order applies to that order, subject to applicable law.