Shipping policy

Shipping Policy
Effective November 15, 2026

Where we ship. We ship to eligible addresses in the United States. Enter your shipping address at checkout to see whether delivery is available and which rates apply. Our fulfillment partner, CJdropshipping, may dispatch orders from China.

Shipping costs and timing. Checkout shows the shipping options and charges for your address before you place your order. Any shipment or delivery timing shown for your order depends on the shipping method and destination. Processing is the time needed to prepare your order before it ships. Transit starts after shipment. For international shipments, we disclose any import charges that you are responsible for before you place your order.

Tracking. When your order ships, we send a shipping confirmation email with tracking details. Contact us if you have trouble finding or using your tracking information.

Shipping delays. If we cannot ship within the time stated for your order, or within 30 days of receiving it when no shipment time is stated, we will email you with the revised shipment timing if available and explain how to agree to the delay or cancel. If you cancel or we do not receive the consent required to continue, we will promptly refund your payment for the unshipped items, including applicable taxes and shipping charges. If we cancel your entire order, we will promptly refund the full amount paid.

Address changes and delivery problems. Contact us at info@zurunit.com as soon as you notice an address error, a missed delivery, or a tracking status that shows delivery when you cannot find your package. Include your order number or the email used at checkout so we can check the order and follow up with the carrier as needed. Our Return & Refund Policy explains how we resolve missing, damaged, defective, incorrect, or incomplete orders.